Last updated: October 2026
1. Who we are
RP Removals (“we”, “us”, “our”) provides home removals, office relocations, waste clearance and related services across London and the UK. You can contact us at info@rpremovals.co.uk or 07949 137119.
2. Information we collect
When you use our website or request a quote, we may collect:
- Name, email address and phone number
- Move or clearance addresses and property details
- Service preferences and messages you send us
- Technical data such as IP address and browser type (via standard web logs)
3. How we use your information
We use your data to respond to enquiries, provide quotes, deliver services, communicate about bookings and invoices, and improve our website. We do not sell your personal data.
4. Legal bases
We process personal data where it is necessary to take steps at your request before a contract, to perform a contract, where we have a legitimate interest in running and improving our business, or where you have given consent (for example optional marketing).
5. Sharing your information
We may share data with service providers who help us run the business (for example email hosting or form delivery), and with professional advisers or authorities where required by law. We only share what is needed for those purposes.
6. How long we keep data
We keep enquiry and booking records for as long as needed to provide the service, meet legal obligations, and resolve disputes. You can ask us about retention for your specific records.
7. Your rights
Under UK GDPR you may have the right to access, correct, erase, restrict or object to processing of your personal data, and to data portability. To exercise these rights, email info@rpremovals.co.uk. You can also complain to the Information Commissioner’s Office (ICO).
8. Cookies
Our site may use essential cookies to make forms and navigation work. If we use analytics or marketing cookies, we will ask for your choice where required.
9. Contact
Questions about this policy: info@rpremovals.co.uk · 07949 137119.