Last updated: October 2026
1. Quotes
Quotes are based on the information you give us (addresses, volume, access, dates and services). If the job on the day differs materially from what was quoted, we will discuss any change with you before proceeding where practical.
2. Bookings
A booking is confirmed when we agree the date, price and scope with you in writing (including email or message). Payment terms will be confirmed with your booking.
3. Access and preparation
You are responsible for arranging reasonable access (parking, lifts, keys) and for telling us about stairs, narrow hallways, or items that need special handling. Please protect floors and walls where you can; we bring blankets and wraps for goods in transit.
4. Cancellations
Please tell us as soon as possible if you need to cancel or move a date. Cancellation charges may apply depending on notice and costs already incurred; we will confirm any charges when you cancel.
5. Insurance
We operate with goods-in-transit cover as described in your quote or booking confirmation. High-value items should be declared in advance. Waste clearance is carried out as licensed waste carriers with disposal via approved routes.
6. Website
Content on this website is for general information. We may update services and prices without prior notice on the site; the quote you accept is the agreement for that job.